Gaps in Care Survey Template

A Gaps in Care survey is an assessment tool used in healthcare environments such as doctors’ surgeries, hospitals, and nursing homes to identify where there might be gaps in a patient’s healthcare experience or discrepancies in the level of care they receive by healthcare professionals. The survey will typically ask questions about specific elements of a patient’s care, such as access to services, treatment outcomes, experience with staff, and overall levels of patient satisfaction. 

A Gaps in Care survey can also boost patient engagement. It shows that the team is invested in providing patient-centred care and continually trying to improve health outcomes. This makes patients feel heard and valued which can often lead to more active involvement in their own care, and to more positive health outcomes overall.

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A Gaps in Care survey can provide significant value to healthcare organizations as well as benefiting patients who use their services. Here are a few ways to use the data from the survey:

• The survey can help a healthcare team identify opportunities for improvement and take targeted action to remedy problems, such as taking steps to improve treatment outcomes or enhance patient experiences.
• Use conclusions drawn from the data that indicate where efforts should be made to raise the quality of care.
• There are always difficult decisions to be taken in healthcare about how to allocate limited resources. This survey, together with other data can help you make data-driven decisions about how to best optimize resources.
• Use the data gathered in this survey to check for compliance with clinical guidelines and accreditation standards.
• By adding in relevant questions about protocols, you can gain feedback from patients in order to monitor the medical team’s adherence to protocols.

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• The key in this survey is that you want to discover what is driving dissatisfaction in patients, and why they may not be returning to your facility. That is why it is crucial to include open questions asking for more details whenever their answers indicate that they were unhappy with a particular aspect of the healthcare or facility.
• When sending out this survey, it is crucial to explain to patients why their participation is so important. Since these patients that you are communicating with may have had negative experiences, you’ll need to provide a clear explanation to motivate them to complete the survey, otherwise there may be a very low response rate.

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If you’re looking to create a Gaps in Care survey yourself, then you’re in the right place. We’ve put together an easy-to-use Gaps in Care survey template which you can use to craft your own survey. To get started, simply sign up for your free trial on Checkbox now–no credit card required.