Voice of the Customer (VoC)

Connect with your Customers

Make the most of your connections, and meet your customers where they are.

Checkbox surveys engage your customers through any channel, so whether you communicate with your customers through SMS, email, or on your site, you collect direct feedback through automated systems.

Understand your Brand

You might think you know your business, but customers can give insight into your service quality and brand perception that business leaders can never access alone.

Tap into the voice of the customer to understand how to elevate your business and services.

Convert Feedback into Insights

Collecting survey data is an important first step, but it doesn’t end there.

With Checkbox voice of the customer surveys, you have access to our dynamic reporting and analytics tools.

Convert feedback and responses into data and insights, perfect for sharing with stakeholders to push data-driven decisions.

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