Voice of the Customer (VoC)

Meet your customers wherever they already connect with you

Engage your customers in through any channel (SMS, Email Website, etc). Collect their direct feedback with automated workflows and use those insights to improve Customer Experience.

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Convert feedback into insights and easily share with stakeholders

Analyze the needs of your customers with our powerful analytics suite and share the insights seamlessly across your organization to drive change.

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Robust, easy-to-use features

Dynamic User Profiles

Whether you want to update user profiles with your own data to drive personalization or you want your respondents to do so to ensure accurate data, we've got you covered.

No Code Editor

Tired of working with your developers to add advanced logic, customize the look & feel or send campaigns to targeted customers in your database? With Checkbox, we make it all happen without any code needed.

Integration & REST API

Use webhooks, REST API, and Zapier to integrate Checkbox with your tech stack. Whether you want to push particular responses to your Supply Chain Manager or integrate customer feedback on product quality within a supplier profile, we’ve made it easy to automate.

Human Support

Real human support. We know it’s hard to come by anymore, but we truly believe that we are here to serve our customers. You’ll never find anything but human support here to help you get set up, fix issues, or answer questions.