Frequently asked questions

Checkbox's private cloud and on-premises solutions offer unparalleled data security, customizable compliance, and dedicated performance for data-sensitive organizations. Tailored specifically for sectors with stringent regulatory standards, our offerings ensure data sovereignty and allow for deep integration with existing enterprise systems. Customers ensure that their Checkbox experience is as secure and efficient as possible, with full control over their data management and infrastructure.

The on-premises version of Checkbox works on traditional servers; virtual environments (such as VMware); and cloud instances, including Amazon Web Services, Rackspace Cloud, and Microsoft Azure.

For detailed technical requirements, please see our On-Prem Technical Requirements article.

Checkbox maintains regional infrastructure in the United States, Canada, Europe, and Australia. Customers can choose the region in which they want to store their data, purchase a private cloud (single tenant) environment, or self-host on-premises the Checkbox platform to drive ultimate security and data management.

Checkbox offers the most flexible financial services experience platform, allowing you to run via SaaS or self-hosted. Once you are up and running, your team can manage fine-grained user access controls of both admins and respondents.

Choose from our library of bank, insurance and financial services survey templates that are proven to drive results and feedback. Customize surveys and reports to match your brand guidelines, including colors, fonts, and logos. It's never been easier to level-up your Customer Experience in Financial Services.

We're successful, when you're successful. Get up and running on your own or leverage our team of experts to drive the ideal customer experience.

Checkbox’s secure survey solution is a great choice for healthcare organizations of all sizes. Signing a BAA with Checkbox allows you to remain HIPAA compliant, and you can maintain complete control over your survey data with SaaS, private cloud, or on-premises hosting options.

Team access is also an often overlooked security risk. With Checkbox, ensure the right team members have access with login security and single sign-on (SSO) features.

But even with the most secure back-end, unbranded surveys can look like phishing attempts to patients. With survey customization and branding options, it’s easy to adjust the look of your survey to match your brand, ensuring respondents know they’re taking an official survey from your organization